FAQS
Understanding Soil Link's Material Exchange Platform
Learn how Soil Link's innovative platform helps streamline material exchange, reduce waste, and promote sustainability in the construction industry.
How does Soil Link's Materials Exchange Platform (MEP) work?
Soil Link’s Material Exchange Platform (MEP) is a digital marketplace designed to connect those with surplus materials to those who need them. Users can create projects, list available or required materials as Requests for Quote (RFQs), and drive engagement through marketplace-driven calls to action. The platform streamlines communication, supports regulatory compliance, and helps reduce waste, cut costs, and minimise the environmental impact of construction projects across the UK.
What types of materials can be exchanged through Soil Link?
Our MEP facilitates the trading of heavy construction materials, specifically soils, aggregates, concrete, and asphalt. Users can list materials with detailed specifications, including waste codes, classifications, branded products and more.
How does Soil Link ensure the quality of materials exchanged?
While Soil Link doesn’t directly check the quality of materials, our platform enables you to upload and access documents that provide full details, including testing and specifications of the materials. This allows you to conduct your own compliance checks with confidence. Additionally, Soil Link streamlines the process by offering centralised document storage and connecting you with the most compliance-focused companies in the industry.
How does Soil Link help with regulatory compliance (e.g., CL:AIRE DoWCoP)?
While Soil Link doesn’t directly manage compliance, it plays a crucial role in supporting the process. The platform provides a centralised, secure space for document storage, ensuring all relevant compliance information is easily accessible to your team. It also connects you with trusted industry suppliers and contractors who prioritise compliance. However, users remain responsible for conducting their own due diligence, using CL:AIRE DoWCoP as guidance. Soil Link acts as a facilitator, equipping you with the tools and connections to streamline compliance efforts—plus, our AI tool is always on hand to answer any construction or compliance-related questions you may have!
What are the costs associated with using Soil Link?
Soil Link operates on a subscription model with tiered pricing tailored to your organisation’s size, area of coverage, and specific needs. Our in-house development team can also build custom features to suit your requirements, which can be discussed on a case-by-case basis. For more details or a personalised quote, please contact our sales team.
How does Soil Link's Terra AI work?
Terra AI is Soil Link’s intelligent AI assistant, designed specifically for the UK construction industry. Specialising in soil, aggregates, and construction materials, Terra helps users navigate material selection, regulatory compliance, and project planning on the Soil Link platform. With expertise in geotechnical engineering, UK construction standards, and material properties, Terra delivers professional, UK-specific insights to enhance decision-making and maximise project efficiency.
How does Soil Link protect user data and transaction information?
At Soil Link, data protection and security are our top priorities. We use industry-standard encryption protocols to safeguard all user data and transactions. Our platform is hosted on secure servers with robust firewalls and receives regular security updates to ensure maximum protection. Access to sensitive information is strictly controlled, limited to authorised personnel, and managed in full compliance with UK data protection laws, including GDPR. To uphold the highest security standards, we also conduct regular audits and assessments. You can trust that your confidential information remains just that—confidential.
Is training provided for using the Soil Link platform?
Our user-friendly interface is designed for intuitive navigation, but we ensure all users are comfortable with the platform’s features through step-by-step guidance. Additionally, we provide ongoing support and regular updates to keep users informed of new features and optimisations. For more specific training requirements, our dedicated support team is always available to assist.
How does Soil Link verify the credentials of buyers and sellers?
Soil Link ensures a trusted environment by encouraging users to provide accurate business details. While we do not conduct formal verification, we promote transparency through user-provided company information, industry credentials, and certifications where applicable. We also utilise a combination of automated checks and manual reviews to ensure the authenticity of provided information. Our platform fosters credibility by enabling businesses to showcase their qualifications, helping users make informed connections.
Can Soil Link integrate with existing construction management software?
Soil Link is designed with integration capabilities in mind. For specific integration requirements or to discuss compatibility with your current systems, please contact our development team who will be able to assist.

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Soil Link,
Churchill Court,
3 Manor Royal,
Crawley,
RH10 9LU
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- 01293 222 622